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Privacy Policy
RETAILERS PRESS ABOUT AMBASSADOR PROGRAM

Returns

We accept returns and exchanges of unused fragrances up to 14 days upon receipt. Fragrances must be in original condition and packaging. Shipping and handling charges for returns/exchanges are non-refundable.

 

How to Return Merchandise

Please contact us by email at returns@masik.com to ensure a quick turnaround on your returned item. Returned Items without email notification can result in delays. Please enclose a copy of your order and indicate whether you would like to exchange or return for a refund. Please note the reason for return.

 

Errors or Damaged Merchandise

In the unlikely event that you receive damaged or incorrect merchandise please e-mail us at returns@masik.com within 10 business days.

 

Shipping

All orders are shipped via USPS Priority.  You will receive an email notification once your order is shipped.

 

Shipment Confirmation

On the day your order is shipped, we will send you an e-mail with your tracking number. If you have any questions please e-mail us info@masik.com.

 

Questions

If you have any questions please e-mail info@masik.com or call us at 717-651-9220.